Atlantic hurricane forecasts are getting more severe. Are your disaster recovery plans keeping pace?
As a Managed Service Provider (MSP), your clients rely on you to protect their data, uptime, and business continuity when disaster strikes. But do you have the tools, processes, and tested infrastructure to actually deliver on that promise?
This year, the National Oceanic and Atmospheric Administration (NOAA) predicts an above-normal hurricane season, including:
- 13–19 named storms
- 6–10 hurricanes
- 3–5 major hurricanes (Category 3 or above)
(Source: NOAA 2025 Outlook)
These threats aren’t just coastal concerns. Power grids fail. Cloud access is disrupted. Offices flood. When a Category 4 storm is heading your client’s way, the question isn’t “Can I warn them?” — it’s “Can I recover them in time?”
What MSPs do now will determine whether their clients recover quickly or suffer long-term losses. Proactive disaster recovery planning, including fast failover and tested BDR solutions, is the foundation of client resilience.
The Stakes: What Downtime Really Costs Your Clients
You already know downtime is expensive. But during a natural disaster, it’s often fatal to SMBs:
- 57% of SMBs estimate hourly downtime costs exceed $100,000
(Source: Infrascale Downtime Report) - 40–60% of small businesses never reopen after a disaster
(Source: FEMA) - If a business can’t resume operations within five days, 90% will close within a year
(Source: CNBC citing FEMA/SBA data)
Many MSPs assume their current backup solutions are “good enough.” But in the face of extended outages, onsite server failures, or clients whose offices become inaccessible, you need more than backups — you need complete, testable disaster recovery.
And your clients expect you to already have it.
Are You Confident in Your Readiness?
Ask yourself:
- Can I restore any critical client system within hours, not days?
- Are my clients’ backups boot-verified and offsite?
- Have I conducted a recovery test in the last 90 days?
- Do my vendors offer 24/7 support during live disaster events?
If the answer to any of these is “not exactly” — you’re at risk of not delivering when your clients need you most. And that doesn’t just hurt them — it damages your reputation.
The Role MSPs Must Play in Hurricane Resilience
SMBs look to you for leadership in disaster planning. Most don’t have in-house IT or the budget to navigate recovery on their own. You are the strategist, the implementer, and the support desk when it all goes sideways.
Here’s what MSPs should be doing right now:
- Create or Update Client Disaster Recovery Plans
- Tailor plans to each client’s RTO/RPO needs
- Identify critical systems and applications
- Document contact chains and escalation steps
- Include hurricane-specific scenarios and communication protocols
- Validate Backup and Failover Readiness
- Ensure backups follow 3-2-1 strategy (including offsite)
- Test restores and failovers quarterly
- Prioritize systems that generate revenue or customer touchpoints
- Move critical apps to cloud or hybrid DRaaS platforms
- Educate Clients and Set Expectations
- Share readiness checklists
- Conduct tabletop exercises or simulation briefings
- Align clients on what is covered, what is not, and what recovery looks like
- Offer visibility into real-time backup status via your portal
- Standardize Tools That Work Under Pressure
- Unify your BDR stack across clients
- Choose DR platforms that support fast failover and low RTOs
- Confirm vendor SLA support during regional disasters
- Ensure you can restore from anywhere, with minimal bandwidth or access
How Infrascale Helps MSPs Deliver When It Counts
Infrascale was built with MSP realities in mind. You need rapid recoverability, low TCO, and trusted support behind you when clients are in crisis. Here’s how our platform helps:
Fast Recovery with DRaaS
- Infrascale Backup & Disaster Recovery (IBDR) enables boot-ready failover in minutes
- Virtual environments can run from the cloud while on-prem systems are restored
- Aggressive RTOs and verified backup images minimize client downtime
All-in-One Protection
- Back up servers, endpoints, and SaaS apps (M365, Google Workspace) in a single platform
- Replicate data to Infrascale’s cloud or yours
- Eliminate gaps and reduce complexity for your tech stack
MSP-Friendly TCO
- Subscription-based pricing with no upfront capex
- Competitive margins allow you to resell DRaaS at the cost of legacy backup
- Scalable across clients of all sizes
24/7 “White Glove” Support
- Get expert help during actual client outages
- We work alongside you, not above you
- MSPs report that Infrascale’s support “feels like an extension of our team”
Simplicity & Automation
- Unified dashboard to manage all clients
- Automated boot verification and DR testing
- Daily reports and failure alerts delivered proactively
Don’t Let This Be the Year You Find Out the Hard Way
Disaster recovery is no longer a “nice to have” for your clients — and not being prepared is a risk to your bottom line. When hurricane warnings roll in, your clients will ask:
“Are we covered?”
If you’re not 100% sure, you’re not truly ready. But with the right plan, partner, and platform, you can deliver uptime and confidence — not panic and blame.
Take Action Now: Your Clients Are Counting On You
Before the next storm:
- Review your DR stack and gaps across all clients
- Standardize on tools that reduce complexity and speed recovery
- Validate support SLAs and test backup environments
- Educate your clients and formalize DR expectations
And if your current solution isn’t giving you confidence — it’s time to switch.
Infrascale helps MSPs protect what matters most, when it matters most.
With cloud-native backup, instant failover, and support that shows up when you do, we’re your ally in delivering continuity, resilience, and trust to every client.
