Products / Infrascale Cloud Backup

INFRASCALE CLOUD BACKUP

Backup and protect your endpoint data.
Never pay a ransom. Sleep easier at night.

Your endpoints will experience lost and corrupted data, or come under attack. It’s not a question of if, it’s just a matter of when… and if you’ll be ready.

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Endpoint Backup Protection – Fast, Secure, and Easy to Manage

With growing remote workforces, increasing threats of ransomware, and expanding compliance needs, the risk to endpoints (laptops, desktops, and mobile devices) has never been higher. IT departments cannot keep up and the bad guys know it! Malware and ransomware attacks have exploded. IT administrators need a backup and recovery solution they can rely on to combat these threats. A business falls victim to a ransomware attack every 14 seconds, and the average payment is $84,116. Despite these statistics, one in five SMB leaders said they do not currently have a data backup or disaster recovery solution in place. Every company needs a secure, simple to conﬁgure, and easy to manage endpoint data protection solution. Infrascale Cloud Backup (ICB) safeguards your most critical data and fulfills backup and retention requirements.

Function without Complexity

Infrascale understands that backup and recovery of mission-critical data is of utmost importance. This includes the flexibility to perform backups on any endpoint device, and to deliver fast and effortless restores – as well as making it easy to use for the end user. Infrascale Cloud Backup provides unlimited retention and version history, with support for an unlimited number of endpoint devices. Endpoint backup data is always available! With built-in local backup for rapid restore and redundancy, and Live Protect to monitor and capture data changes real-time, you’ll ensure your most critical data is protected, no matter the end user, no matter where it lives.

Safe and Sound

Safeguarding customer endpoint data keeps IT administrators up at night – especially as workforces are increasingly remote or home-bound. Every endpoint represents a vector of vulnerability for potential cyberattack. Infrascale Cloud Backup provides ransomware anomaly detection and alerting to stop an attack before it takes hold and you are faced with the prospect of paying a ransom.

Additional security features (geolocation, remote wipe, multi-factor authentication) aid device loss prevention to help you sleep.

Dream to Administer

Infrascale recognizes that remotely installing software and managing endpoints is a major headache for IT administrators. It’s not enough for a backup solution to be easy to use, it must also be easy to manage. Infrascale Cloud Backup offers remote installation and management capabilities for those hard-to-touch endpoints. ICB offers advanced toolkit options like an MSI installer, a single pane-of-glass UI, and SDKs/APIs to make automation a breeze. Proactive report and monitoring features are available via point-and-click, as is integration with common RMM and PSA tools. Did we mention no VPN and no reboots required? Score!

Key Capabilities that Deliver Endpoint Data Protection

EASE OF USE

Backup the
Most Critical Data

File and folder backup
SQL Server databases
Exchange Server databases
QuickBooks & other accounting files

Backup
Wherever You Work

Windows & macOS
iOS & Android phones
Windows Servers
On/off network devices

Restore
Quickly & With Ease

Built-in local backup for quicker restores and higher redundancy
Localized in 8-languages

SECURITY

Protect from
Ransomware

Anomaly detection
Proactive alerting
File version history
Easy rollback

Manage
Device Loss Prevention

Geolocation for Windows laptops
Device management
Remote wipe options

Enforce
Security and Encryption

Multi-factor authentication (MFA) offers additional security layer for accessing backup data
AES-256 encryption

EASY TO MANAGE

Automate
Install & Security

Support branch offices
Simple MSI builder
Automated provisioning
Granular permissions
Choose data center

Remotely Service
With Ease

Centralized, intuitive dashboard or API/SDK
Invisible backup agents
No VPN required
No user reboot required
Fast uploads & recoveries

Monitor and Report

Granular monitoring.
Automated reporting
Extract device level audit logs
Generate historical reports

ALL IN THE CLOUD – NO HARDWARE REQUIRED

ICB Add-on for Bare Metal Backup

Infrascale offers protection for Windows bare metal systems on virtual and physical machines

Image-Based Backup

Monitors data at the sector level and tracks only the changed blocks in each sector

Hardware Independent

Allows restore to dissimilar hardware or hypervisor environments

Granular Recovery

Rapidly recover complete systems and/or individual ﬁles and folders

Why Infrascale Cloud Backup

ICB is a direct-to-cloud endpoint backup solution that protects business devices such as laptops and desktops, as well as servers including Microsoft Exchange and SQL databases – all in one solution. ICB oﬀers unlimited data retention and version history for an unlimited number of endpoint devices, captures real-time changes via Live Protect, and safeguards against ransomware threats with advanced anomaly detection.

Unlimited Retention Policy and
Version History

Ransomware Anomaly Detection – alerting when new or changed files differ from preset benchmarks

Centralize Management and
Deployment

Unlimited endpoint devices

UltraSafe™ increases encryption complexity with account controls

MSI installer and policy management

Capture real-time changes with Live Protect

Device geolocation & remote wipe

Remote recovery

Infrascale is MSP Ready!

The MSP business is constantly evolving. Small and medium-sized businesses (SMBs) are increasingly demanding the same technologies and performance previously adopted by enterprises. This means that MSPs must provide higher levels of service to help their SMB customers achieve their business goals and remain competitive in the market. We’re 100% focused on providing tools to facilitate the success of our MSP partners.

Increase Revenue:
Attract and Sell to More Customers

Infrascale Partner Resource Center provides lead generation, marketing support, and brandable content
Campaign in a Box – everything you will need to execute a multi-faceted Infrascale Cloud Backup campaign to effectively reach out to prospective customers

Manage your Customers:
Go faster, Service faster

Manage your entire data protection business with the Infrascale Dashboard (no VPN required)
Setup all your data protection needs in a single pane of glass
Simple MSI Builder for mass deployments – with user creation and configuration built-in
APIs and SDKs ready for integration and automating your business

Manage your Resources:
Billing Ease, Cost Containment

Streamline services and cost with automatic ticketing and billing
Proactive point-and-click reporting
Integration with RMM and PSA tools: ConnectWise Manage, ConnectWise Automate, and Autotask PSA

The Support you Need:
Reimagined and Transformed

Infrascale Support Philosophy: predictable, personal, proficient, and proactive
Infrascale technical support gurus take ownership of issues and see them through to completion

Ransomware Anomaly Detection

Infrascale Cloud Backup includes ransomware anomaly detection that alerts you when the number of new (or changed) files dramatically increases from established benchmark levels. Anomaly detection provides an important early warning system for you to quickly isolate a ransomware infection, allowing you to recover important data before the entire network freezes.

How it Works

ICB is sold as a storage-based subscription, in 1 TB increments

Specifications of Supported Endpoints

Windows Vista & up
Windows Server 2008 & up
SQL Server 2008 & up
Exchange Server 2010 & up

macOS
10.8 and up

Android
5.0 and up

iOS
8.0 and up

One quarter of the ransomware incidents reported in Q3 2019 were found to have originated with an attack on their IT or managed services provider.

– Coveware

“57% of managed service providers (MSPs) lost 11-20% of their client base, and 13% lost over 50% of their clients after a ransomware attack.”

– Coveware

The average amount paid for a ransomware attack in the fourth quarter of 2019 was $84,116. This is up from an average of $6,733 just 12 months prior.

– Coveware

Small organizations (those with fewer than 500 employees) spend an average of $7.68 million per ransomware incident.

– Ponemon Institute and IBM

Almost a fifth (19%) of (SMB) survey respondents said they don’t believe their businesses are adequately prepared to address and prevent unexpected downtime.

Backup and protect your endpoint data.Never pay a ransom. Sleep easier at night.

Endpoint Backup Protection – Fast, Secure, and Easy to Manage

Function without Complexity

Safe and Sound

Dream to Administer

Key Capabilities that Deliver Endpoint Data Protection

ALL IN THE CLOUD – NO HARDWARE REQUIRED

ICB Add-on for Bare Metal Backup

Why Infrascale Cloud Backup

Infrascale is MSP Ready!

Ransomware Anomaly Detection

How it Works

ICB is sold as a storage-based subscription, in 1 TB increments

Specifications of Supported Endpoints

One quarter of the ransomware incidents reported in Q3 2019 were found to have originated with an attack on their IT or managed services provider.

“57% of managed service providers (MSPs) lost 11-20% of their client base, and 13% lost over 50% of their clients after a ransomware attack.”

The average amount paid for a ransomware attack in the fourth quarter of 2019 was $84,116. This is up from an average of $6,733 just 12 months prior.

Small organizations (those with fewer than 500 employees) spend an average of $7.68 million per ransomware incident.

Almost a fifth (19%) of (SMB) survey respondents said they don’t believe their businesses are adequately prepared to address and prevent unexpected downtime.

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Backup and protect your endpoint data.
Never pay a ransom. Sleep easier at night.