Interviewer – John Gilroy – Host, Federal Tech Talk Podcast from the Federal News Network 
Interviewee – Chris Bayne – Infrascale, Chief Solution Architect

A Conversation about Endpoint Backup with Chris Bayne, from Infrascale

John Gilroy sat down with Chris Bayne to discuss how businesses can protect laptops, desktops, and mobile devices using an endpoint backup for laptops and desktops solution.

During the interview, Chris explains what endpoints are, how endpoint backup works, and why businesses are prioritizing endpoint data protection in today’s remote and hybrid work environments. He also discusses how organizations can reduce downtime, recover critical files quickly, and strengthen resilience against ransomware.

What is an Endpoint?

John Gilroy:  Hi Chris. It is a pleasure to meet you and thank you for taking time to speak with me. With the current pandemic and the increase in work-from-home employees, there has been a lot of discussion about endpoint protection. Please help me understand.  What is an endpoint?

Chris Bayne: Thank you, and that is a good question. Simply put, an endpoint is any device that is physically at the “end point” of a network – I.e. a device that communicates back and forth on the network to which it is connected. Laptops, desktops, mobile phones, tablets, servers, and virtual machines can all be considered endpoints.

Today’s workforce is more distributed than ever. Employees work from home, travel frequently, and access business applications from multiple locations. As a result, critical company data now lives across laptops, desktops, and mobile devices.

That shift creates new challenges for IT teams. Lost devices, unsecured networks, accidental deletions, and ransomware attacks all increase the risk of data loss.

That is why businesses need more than security tools—they need a complete strategy that includes endpoint backup for laptops and desktops, mobile device protection, and centralized management.

Modern Endpoint Protection Helps Businesses:

• Protect laptops, desktops, tablets, and smartphones
• Back up data silently in the background
• Manage devices through one dashboard
• Optimize backups on weak Wi-Fi or mobile networks
• Remotely wipe lost devices when needed

What is Endpoint Backup?

John Gilroy:  Thank you for defining endpoints.  Now help me understand what endpoint backup is?

Chris Bayne: The SANS Institute, the most trusted and largest source of information security training and certification in the world, recently found that 44% of respondents admitted that one or more of their endpoints had been compromised in the past 2 years. The risk associated with the rapid rise in connected endpoint devices has highlighted the critical need to protect important endpoint data.  Forward thinking organizations are adopting solutions to address this risk, such as deploying an endpoint backup solution. Endpoint backup is the process of automatically protecting data stored on endpoint devices—including laptops, desktops, tablets, smartphones, and servers—by securely backing that data up to the cloud.

This allows organizations to recover quickly if files are deleted, devices are lost, hardware fails, or ransomware impacts employee systems.

Unlike manual backups, modern endpoint backup solutions run quietly in the background and provide IT teams with centralized visibility and control.

Benefits of Endpoint Backup:

• Automatically back up laptops, desktops, and mobile devices
• Restore files quickly after deletion or attack
• Protect remote and hybrid employees
• Maintain file versions for ransomware recovery
• Meet compliance and retention requirements
• Reduce downtime and improve continuity

Why is Endpoint Backup Important?

John Gilroy:  Why is endpoint backup so important and what is driving the increased interest in endpoint backup?

Chris Bayne: Let’s start with two realities facing businesses today.

Data Is Mobile and Everywhere

Employees work from home, travel frequently, and connect from multiple locations. Critical business data is no longer stored only inside office networks—it lives across many devices.

Backup Is Essential for Business Continuity

Reliable backup helps organizations recover from:

• Accidental deletion
• Stolen laptops
• Hardware failures
• Corrupted files
• Unexpected outages

Cybercriminals are also increasingly targeting remote workers through malware and ransomware attacks.

That is why businesses are investing in endpoint backup for laptops and desktops as part of a broader resilience strategy.

Modern Backup Helps Businesses:

• Recover files quickly after ransomware
• Reduce downtime and productivity loss
• Manage backups centrally
• Support remote teams securely
• Strengthen hybrid workforce resilience

Endpoint Backup vs Traditional Backup

Traditional backup solutions often focus on office servers or on-premises infrastructure. Endpoint backup protects employee devices directly, ensuring business data remains recoverable wherever employees work.