When disaster strikes, is your business ready to recover quickly and effectively? With threats like ransomware attacks, natural disasters, and cloud outages on the rise, organizations across the U.S. are reassessing their strategies and turning to Disaster Recovery as a Service (DRaaS) for much-needed protection and resilience.
To find out more, we used AI-driven audience profiling to synthesize insights from online discussions from June 3, 2024, to June 02, 2025, to a high statistical confidence level. Using these insights, we analyzed the opinions of 620,392 people in the USA to find out how they approach disaster recovery, what challenges they face, and why providers like Infrascale are gaining traction for their fast, flexible, and reliable solutions.
Best Disaster Recovery As A Service: Infrascale
Infrascale is the best DRaaS provider because it offers unmatched speed and simplicity in disaster recovery. With rapid failover capabilities, businesses can recover a single virtual machine, application, site, or entire network, locally or in the cloud, ensuring minimal downtime and continuous operations.
Infrascale also helps to reduce hardware costs by leveraging intelligent software and cloud infrastructure, eliminating the need for expensive on-premise equipment and streamlining complex recovery processes.
The DRaaS solution is built to be fully customizable, combining physical and virtual appliances with powerful disaster recovery software and scalable cloud storage. This approach allows organizations to design and deploy a disaster recovery strategy that fits their needs without overpaying for unused capacity or unnecessary features.
Whether you’re protecting a small office or a multi-site enterprise, Infrascale provides the tools and reliability to recover swiftly and confidently from any disruption.
Which US State Is Your Company Headquartered In?
22% of the audience’s company headquarters are in California
The location of company headquarters is dispersed across major US business centers:
Home to the most IT companies in the USA, California is also where the largest number of our audience has their company headquarters. 7% are absolutely headquartered there, and 15% might be, while only 3% are unlikely, and 2% are not. Both Florida and Texas have 9% who might be headquartered there, New York has 7%, and Illinois has 1%.
However, Florida tops Texas with 8% absolutely headquartered in this state versus 2%, while the latter has 11% not headquartered and 7% unlikely versus Florida’s 3% and 8% in the same categories. 1% are also definitely not headquartered in the Big Apple, while 3% are not in Illinois, and 2% are unlikely to be there either.
What Is Your Company's Current Disaster Recovery Approach?
43% consider having a fully in-house disaster recovery IT team the best option
Current disaster recovery approaches reveal trends in U.S. businesses:
For 42% of our audience, having a disaster recovery plan that’s fully in-house with an internal IT team is the most common current approach. 16% say this is the best approach, and 27% say it’s a solid choice. 16% also say they rely on a cloud provider’s built-in features as a solid choice, and 4% agree it’s the best approach.
However, there are 37% who have no formal disaster recovery plan, although they say it is not suitable. This is surprising, as almost every business relies on data storage to some degree, although many do not realize the risk of data loss until it is too late.
Which Type Of Business Impact Would Most Likely Trigger Your Disaster Recovery Plan?
A security breach or ransomware event would trigger a disaster recovery plan for 86%
Different types of business impact lead to the activation of a disaster recovery plan:
For 64% of our audience, a security breach or ransomware event was absolutely critical and would trigger a disaster recovery plan. Another 22% said it was a likely trigger. These numbers align with the high risk of these incidents, with Verizon’s 2024 Data Breach Investigations Report showing that ransomware occurs in 44% of breaches.
Other triggers were an extended internet or cloud outage, which 6% said would be absolutely critical in activating disaster recovery plans, although 5% said it was unlikely to be the cause of them doing so. At the bottom end of the scale were those who said a major service interruption for customers would be their trigger, with just 2% saying it was unlikely, and 1% saying it would be absolutely critical.
Which Business Systems Are Your Top Priority For Recovery?
89% agree that cloud infrastructure and file storage are important for recovery
Two business systems top the list for recovery priorities:
With the cloud infrastructure market expected to have a compound annual growth rate of 20.4% from 2024 to 2030, reaching $2,390.18 billion by 2030, it’s obvious just how many businesses rely on them. It makes sense, then, that cloud infrastructure and file storage are the business systems that are the top priority for recovery, with 89% saying they are important and 11% agreeing they are definitely their top priority.
What Is Your Biggest Challenge In Planning For Disaster Recovery?
Lack of disaster recovery budget or internal funding a significant concern for 77%
There are some notable hurdles in implementing a disaster recovery plan:
Contrary to popular belief, SMEs are more susceptible to data breaches than large companies. This is due to numerous factors, but one is that these entities tend to have smaller budgets for cybersecurity. Our audience highlights the same issue, with 77% citing a lack of budget or internal funding as a significant concern and 19% saying it’s a minor issue. Just 1% say it is not a problem.
The remaining 3% are split into 1% camps that say unclear ownership across departments is a significant concern or minor issue, and that they have no time for planning or testing. These statistics prove just how much of a challenge a lack of budget for this form of protection can be.
How Do You Currently Assess The Readiness Of Your Disaster Recovery Strategy?
89% don’t evaluate their disaster plan readiness
There’s a major lack of readiness for cyber disasters in the U.S.:
Assessing the readiness of a disaster recovery strategy is alarmingly not something that our audience prioritizes. With 39% of IT decision-makers reporting that their organizations need to restore data from backups at least once a month, this should be something that is at the top of every organization’s agenda. Instead, 89% say they are not prepared, as they do not evaluate readiness, while only 1% say they are fully prepared by not evaluating readiness.
9% do say that they assess the readiness of their plans by testing after disruptions occur and 1% say they use detailed system checklists, revealing the major lack in assessing readiness before an incident occurs.
What Outcome Would Give You The Most Confidence In A Disaster Recovery Solution?
42% feel most confident in a disaster recovery solution that offers fast recovery with minimal disruption
Different results inspire confidence in disaster recovery plans:
Having confidence in a disaster recovery solution is critical, and our audience’s opinions show that 24% say fast recovery with minimal disruption is absolutely essential to this. 24% say it’s highly desirable and 9% say it’s somewhat important.
Other areas that inspire confidence are clear visibility into recovery status, which 27% say is absolutely essential, along with the 3% who say reliable performance across all systems, and 2% who agree seamless integration with their setup is crucial. 24% also say that reliable performance across all systems is highly desirable, but for another 2%, this is not a priority.
Considering that, according to IBM, a single hour of downtime costs some businesses between one and five million dollars, it’s understandable that fast recovery is the most confidence-inspiring of all.
What Type Of Disruption Concerns You The Most?
Natural disasters the biggest concern for 97%
Fires and floods are a major worry for organizations across the U.S.:
There has been an increase in natural disasters across the U.S. in the last few years, and as these can cause considerable data loss due to power outages, flooding, or other factors, it’s understandable that 77% of our audience cites them as a major concern and 20% as somewhat concerning.
Just 2% say they are not a primary concern or concern at all, while the remaining 1% cite cyberattacks such as ransomware as the type of disruption that concerns them the most. This huge disparity in numbers shows just how much of an impact natural disasters have had, and can have on data.
What Are The Most Important Factors In Choosing A DRaaS Provider?
Past performance and client testimonials absolutely crucial for 71% when choosing a DRaaS provider
A strong reliance on proof of concept is required when selecting a DRaaS provider:
Past performance and client testimonials hold immense power, with research showing that 93% of consumers say that online reviews influence their purchasing decisions. This is evident in our audience’s opinions, too. 71% say these are absolutely crucial when choosing a disaster recovery as a service (DRaaS) provider, and 29% say it’s an important consideration.
What Qualities Do You Consider Most Important When Selecting A Disaster Recovery Provider?
For 62%, dedicated support team availability is essential when choosing a disaster recovery provider
Certain qualities are prioritized over others when choosing disaster recovery providers:
62% of our audience considers having access to a dedicated and available support team the most important criterion when selecting a disaster recovery provider. This is because they understand that in the event of data loss, acting fast is crucial. The FTC advises mobilizing your breach response team immediately to prevent additional data loss, but this is only the tip of the iceberg. A lack of swift action can result in far worse consequences, such as prolonged downtime, regulatory fines, and reputational damage.
Other qualities that are a priority consideration for 19% of the audience are a fast and easy setup process, and for another 19%, proven experience with similar clients. This highlights the fact that a good track record and ease of use are important too.
How Familiar Are You With Infrascale’s Solutions?
66% are extremely familiar with Infrascale’s solutions
There’s a solid knowledge of Infrascale’s solutions amongst our audience:
Since 2011, Infrascale has been serving SMBs via Managed Service Providers (MSPs) and Value-Added Resellers (VARs), so it’s not surprising that 66% of the audience is familiar with the available solutions. 33% have explored the website or reviews, and 33% have spoken with a partner or representative.
There are, however, 33% who are not familiar with Infrascale’s solutions at all. This could be because they don’t operate in a sector where disaster recovery is required. Regardless, it shows that there’s always room for improved marketing and awareness of the available solutions that can save a business from the immense damage that data loss causes.
What Cloud Infrastructure Does Your Business Primarily Use?
52% predominantly use Microsoft Azure cloud infrastructure
Microsoft and AWS lead the pack in cloud infrastructure:
Amazon’s 30% market share in the cloud infrastructure market may be higher than Microsoft’s Azure platform (21%), but Microsoft comes out on top for our audience. 42% say they often use Azure, 8% occasionally consider using it, and 2% definitely use it as a primary choice. In contrast, 32% often use AWS, and 7% definitely use it as a primary choice.
Google Cloud comes in far behind, with just 6% saying they often use it. This is followed by those who occasionally consider using a private or hybrid cloud environment, at 2%, and another 2% who say they often use on-premises infrastructure.
How Would You Prefer To Engage With A DRaaS Vendor Initially?
100% agree that joining a webinar or educational event is how they want to engage with a DRaaS vendor upfront
Initial introductions to a DRaaS vendor via a public or group online event are preferred:
For all 620,392 of our audience, joining a webinar or educational event is the preferred way to engage with a DRaaS vendor initially.
This is likely because both formats offer a low-pressure learning environment, which allows potential buyers to understand DRaaS solutions without committing to a sales conversation. This approach builds trust and credibility early, making it an ideal first touchpoint.
What Industry Is Your Organization Primarily In?
9% primarily work for organizations in healthcare or life sciences
Our audience works in various organizations operating in different sectors:
The majority of our audience works in organizations that did not fall under the four given categories. However, the data does reflect whether their organizations are in an industry that requires disaster recovery services. Of the 78%, 15% said their organization’s primary focus was not suitable for this service, 20% said it was a good match, and 43% said it wasn’t the best fit.
Conversely, those operating primarily in healthcare and life sciences were 3% a good match and 2% the perfect fit, while 4% were not the best fit and 3% not suitable for disaster recovery services. This is interesting as data breaches in this sector are consistently on the rise, with April alone experiencing a 17.9% month-over-month increase.
For those primarily in financial services, the statistics were similar, with 1% both a perfect match and a good fit, and 2% not the best fit and not suitable. For those in manufacturing or logistics, 3% were a good match and 1% not the best fit, and for those in technology or SaaS, just 1% were the perfect fit, and the remaining 1% not a good match.
This suggests that while disaster recovery services are relevant across a range of industries, there is significant variation in perceived suitability depending on the organization’s primary focus.
What Type Of Organization Structure Do You Currently Operate In?
46% likely or do operate in a non-profit or government agency organizational structure
There are clear trends in the organizational structures our audience operates in:
For our audience, the largest number operates in non-profit or government agency organizational structures.19% absolutely operate in this structure, while 27% might do so. Behind this are the 16% who might operate in a privately owned small business, the 8% who might operate in an enterprise with global operations, and the 6% who absolutely operate in this structure. The remaining 24% might not operate on a privately owned small business, leaving them with an undefined answer.
The high number of those operating in non-profit and governmental organizational structures aligns with data from the BLS, which reveals that just over 86% of employment in the U.S. is in nonprofit establishments, with the remaining share in for-profit establishments.
When disaster strikes, preparedness is everything. The insights gathered reveal not just current behaviors and attitudes toward disaster recovery but also what businesses truly need from their DRaaS provider. With a growing emphasis on speed, support, and reliability, companies are clearly prioritizing solutions that offer real-world resilience, and Infrascale remains a standout for those ready to protect what matters most.
Methodology
Sourced by Artios from an independent sample of 620,392 business leader opinions in the United States across X, Reddit, TikTok, LinkedIn, Threads, and BlueSky.
About the representative sample:
- 67% of the audience is over the age of 55.
- 60% identify as female and 40% as male.
- 48% earn between $200,000 and $500,000 annually.
- 38% are located in the Pacific and 33% in the South Atlantic U.S.
