February 05, 2026 – Infrascale has earned the Silver Stevie® Award for Customer Service Department of the Year – Computer Software (Up to 100 Employees) in the 20th Annual Stevie® Awards for Sales & Customer Service.
This recognition is yet another external validation of what Infrascale’s partners and customers already know: when the stakes are high, the Infrascale support team shows up with speed, clarity, and care.
The Stevie Awards for Sales & Customer Service stand as the most coveted honors in the industry, recognizing outstanding achievements by professionals in customer service, contact centers, business development, and sales. This global recognition program is part of nine of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Infrascale was among the winners this year, recognized for delivering fast, reliable, and expert support in a time-sensitive industry where downtime directly impacts customer operations and revenue.
Judges highlighted the environment in which Infrascale operates, noting:
“Infrascale is operating in a time-sensitive industry where every second of downtime impacts topline.”
The award reflects the Customer Support organization’s ability to help MSPs and IT teams navigate complex backup and disaster recovery scenarios with urgency, consistency, and confidence.
The 2026 Stevie Awards for Sales & Customer Service received more than 2,100 nominations from organizations across 41 countries and territories. Winners were determined by the average scores of 150 professionals worldwide, serving on specialized judging committees.
Winners will be celebrated during a gala event on March 5, 2026, at the Marriott Marquis Hotel in New York City, attended by customer service, sales, and business leaders from around the world.
Details about the Stevie Awards for Sales & Customer Service and the list of winners in all categories are available at https://sales.stevieawards.com/Awards/SASCS-Winners/customer-service-department-category-winners/
About The Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals worldwide participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more at http://www.StevieAwards.com.
About Infrascale
Founded in 2011, Infrascale provides cloud-based backup and disaster recovery solutions designed for MSPs and IT teams that require simplicity, reliability, and real recovery outcomes. With a cloud-first architecture and a strong focus on customer support, Infrascale helps organizations protect critical data, minimize downtime, and recover quickly when disruptions occur. Learn more at www.infrascale.com.