This week, Gartner released its annual Magic Quadrant report on Disaster Recovery as a Service (DRaaS). While Infrascale was named a Leader in this evolving space – an accomplishment of which we’re fiercely proud – there are other notable market shifts in the report.
We believe Gartner’s own scoring criteria, for example, can be very telling in terms of where the market is heading and the types of questions they’re received from their enterprise clients. This is Gartner’s third MQ for DRaaS and comes at a point of maturation in the DRaaS space when the innovators are able to better differentiate and separate themselves from the pack.
But first, let’s start with some background on Gartner’s Magic Quadrant (or MQ as it’s more commonly called), and the Critical Capabilities Report. The Gartner MQ is widely seen as the ultimate bake-off for vendors in any given technology market. By applying a graphical treatment after a uniform set of evaluation criteria, the Magic Quadrant helps enterprise IT buyers quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.
Gartner’s first order of business is defining the inclusion criteria and determining which vendors to include in the MQ. The DRaaS market consists of hundreds of providers all with different approaches and capabilities to Disaster Recovery as a Service. This year, 24 providers met the inclusion criteria, demonstrating a 20% increase over 2016 and a 43% increase over 2015.
It’s Gartner’s aim to provide some objective guardrails for assessing the different vendors in the space. According to Gartner, “Some vendors have continued to build upon prior momentum, and some have pivoted in terms of strategic direction regarding DRaaS in their portfolios. Some did not put forth the level of investment or make the progress expected in the past twelve months; while yet others have made investments or acquisitions but need time to further mature and capitalize on them.”
This is how the Gartner MQ shook out this year.
If I were an enterprise buyer of DRaaS, I would not instantly dismiss any of the vendors based on their location in the MQ. While selecting a vendor from the “leader” quadrant is always going to be a solid choice, there are situations where it might make sense to consider other vendors from the non-leader quadrants. Vendors featured in the Leader quadrant may have more complete technology, but they can sometimes be expensive; while vendors in the Niche quadrant may have new technology that is ideal for a specific use case or audience.
It’s also important to pay attention to the relative moves of vendors from one year to the next within the MQ. I believe this could be a signal of a change in vision, investment and execution relative to their competitors. For example, vendors that are investing in the DRaaS category, both in terms of R&D and strategic focus, should result in an increase of “completeness of vision” and “ability to execute”, moving up and to the right year-over-year.
If I were a data center manager, I would also review Gartner’s scoring algorithm. According to Gartner, “What were once differentiating attributes only a couple years ago are now considered mere table stakes. Meanwhile, customer expectations have increased with respect to the ability to perform more granular recovery of workloads and address a variety triggers that cause disasters, including ransomware.”
Understanding which solutions performed best based on the criteria that you care about should also be factored in to your decision.
I would also recommend checking out Gartner’s lesser known but essential companion report, known as the Critical Capabilities Report. This report provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. The Critical Capabilities Report allows would-be buyers to further investigate product and service ratings based on key differentiators. In the case of the DRaaS, each vendor was stack ranked on 15 criteria within four specific use cases:
- Low complexity customer environment
- Medium complexity customer environment
- Small enterprise complexity customer environment
- Mid Enterprise complexity customer environment
Collectively reviewing these reports, and the year-over-year shifts, should help you arrive at a solid short list of vendors to consider. Then it’s just a matter of fit, budget, and vendor rapport.
To get your copy of DRaaS solution buyer’s guide, click here.
How do you think these vendors stacked up? Let us know via email at email@example.com, look forward to hearing your thoughts.
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