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Customer Success Requires People-Powered Support

At Infrascale the definition of customer goes beyond that of a transactional relationship. We believe that a customer is a partner with whom we strive to form a long-lasting, “people-powered” relationship. To achieve this mission, we work diligently to go beyond merely providing answers to questions when partners reach out for support. We endeavor to […]

Survey Says: Cloud Backup, Security Top Execs’ 2021 To-Do Lists

The pandemic sparked accelerated corporate adoption of cloud services, but, as we move into 2021, business executives increasingly seek ways to protect hosted data, infrastructure, and their organizations from an array of potential problems ranging from bad actors to data loss to vendor lock-in. Public cloud will enjoy a compound annual growth rate of 18.3% […]

What is DRaaS (Disaster Recovery as a Service) – Part 1: Basics

What is Disaster Recovery as a Service? Disaster Recovery as a Service (DRaaS) is a service model that provides backup and recovery via the use of a third-party cloud environment, whereby all of the disaster recovery functionality, including orchestration, are provided as-a-service. As-a-service means that the consumer of DRaaS need not own, nor manage, the […]

Disaster Recovery Orchestration | The Importance of Orchestration

Many have heard the adage that in this world nothing can be said to be certain, except death and taxes. However, in 2020, we may want to also include cyber-attacks and other disasters that jeopardize your data. The global pandemic has seen a huge rise in people working from home, shopping online, and being more […]

Cyber Monday Is Imminent. Are You Ready?

Cyber Monday is always the Monday after Thanksgiving. In 2020, that date will be Monday, November 30. Are you ready? No, we don’t mean ready to make a lot of online purchases. Or, from a retailer perspective, ready to process higher-than-usual data transaction volumes. Those are givens. Rather, are you prepared for a secure Cyber […]

Salesforce Data Recovery Service has been Retired.
Is Your Data at Risk?

In July 2020,  Salesforce announced that they were retiring their Data Recovery Service for backup and recovery. This add-on service enabled customers to recover their Salesforce data that had been inadvertently lost through accidental deletion, overwriting, or simple user error. With the retirement of the service, Salesforce no longer keeps “backups from which customers can […]

Backup and Recovery 101: The Basics

Science fiction celebrates machines that can transport a person backward or forward in time. Many people would love to be able to do the same with their lives — to relive experiences or to revise decisions and actions. By analogy, in the world of information technology, backup and recovery is a time machine for data. […]

How Cyber Awareness Can Save Your Company

Cyber awareness is something that every company knows they should be doing, but the extent to which they implement it varies widely. This is great news to hackers and other malevolent actors who have the knowledge and tools to take advantage of lax policies and hole-filled – or nonexistent – cybersecurity solution deployments. While there […]

Tactical Advice for SMBs on Data Protection, Backups and Disaster Recovery

We live in a dangerous world. Cyberattacks such as ransomware, malware, and phishing threats put your mission-critical data and devices at risk. So do disasters, whether they be human-caused (both malevolent and unintentional) or natural. Data that is not properly protected, backed up and recoverable, is a serious – and sometimes existential – problem for […]