Infrascale Product Release - IDR 8.0


We are thrilled to announce the latest release of the Infrascale Disaster Recovery product: IDR v8.0. This latest release, generally available on June 1, 2020, brought many exciting new updates to the IDR. Thank you to our Product and Development teams as we continue to strive to exceed our Partners’ expectations and continue toward our goal of eradicating downtime and data loss for all businesses.  


User Interface Refresh

The new IDR appliance user interface offers improved visibility of backup performance and look and feel consistency with the Infrascale Dashboard.

New Infrascale disaster recovery bare metal image engine

Infrascale has developed a new bare metal disaster recovery image engine (released in v7.1) that optimizes the Infrascale DDFS technology. Backups are quicker, more reliable, and 2-5 times faster! This is the new default engine for bare metal.

Configurable boot verification settings at an endpoint-level

IDR customers can now set boot verification settings at the end-point level as to avoid false alarms for slow, large or non-standard systems.

Ability to download folders from backup during browse and restore

This new feature enables the download of whole folders of data directly from the Infrascale appliance UI, This provides an easy to use restore option in addition to restoring through an agent and to a NAS share.

Elimination of repeated false alerts on Dashboard monitoring

The Infrascale monitoring and ConnectWise / Autotask integration functionality has been optimized to provide MSPs with better efficiency and lower false negative “noise” levels.


  • Infrascale will not show a Monitoring system alert or raise a ConnectWise or Autotask ticket if a backup job failed, but was retried and subsequently completed successfully.
  • Additionally, alerts will not be generated for a backup that didn’t run, when the user explicitly disabled it.

Overall, these updates were released with many other Infrascale product improvements and bug fixes. As our technology continues to improve and evolve, keep your eyes peeled on our docs portal for all the details. You can always access this information at

Looking for the detailed release notes for IDR v8.0? Check out the release notes here.

Stay tuned for more exciting product updates down the road, including the release of an agent-less Hyper-V backup engine to provide increased performance and reliability. This backup engine, built from the ground up will provide important benefits for MSPs with large VMs such as MS SQL Server and MS Exchange.

Infrascale Product and Support Team

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