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Infrascale press release

Infrascale’s Abdul Muneer Honored with Gold Stevie® Award for Customer Service Leader of the Year

February 05, 2026 — Infrascale today announced that Abdul Muneer, Head of Customer Support, has won the Gold Stevie® Award for Customer Service Leader of the Year as part of the 20th Annual Stevie® Awards for Sales & Customer Service.  The Customer Service Leader of the Year award is a single-recipient honor spanning all industries and company sizes. Abdul was selected from a highly competitive field […]

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Infrascale Wins Silver Stevie® Award 2026 for Customer Service Excellence

February 05, 2026 – Infrascale has earned the Silver Stevie® Award for Customer Service Department of the Year – Computer Software (Up to 100 Employees) in the 20th Annual Stevie® Awards for Sales & Customer Service.  This recognition is yet another external validation of what Infrascale’s partners and customers already know: when the stakes are high, the Infrascale support team shows up with speed, clarity, and

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2024-Stevie-Winner-Silver-Infrascale

Infrascale was named as a Silver winner today in the 18th annual Stevie® Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service stand as the most coveted honors in the industry, recognizing the outstanding achievements of professionals in customer service, contact centers, business development, and sales. Infrascale was named as a Silver winner today in the 18th annual Stevie® Awards for Sales & Customer Service.

Infrascale was named as a Silver winner today in the 18th annual Stevie® Awards for Sales & Customer Service. Read More »

Infrascale Named to Inc.’s Second Annual Power Partner Awards

Infrascale, the most trusted data protection provider, is delighted to announce its inclusion in Inc. Business Media’s prestigious second annual Power Partner Awards. These awards recognize B2B organizations worldwide that have consistently demonstrated their commitment to supporting partners and enabling startups to thrive.

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Robert Peterson

Infrascale Promotes Robert Peterson to CEO, Establishes New Leadership Team

Infrascale has appointed Robert Peterson to Chief Executive Officer to drive the company’s growth, reinforce its commitment to customer service excellence, and oversee a reinvigorated and strategic leadership team. Peterson has served as Infrascale’s CFO for the past two years and has more than 20 years of experience in financial strategy and leadership.

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Infrascale CEO Recognized as Executive of the Year in the 11th Annual Best in Biz Awards

Infrascale CEO Russ Reeder has been named a bronze winner in the Executive of the Year – Medium Companies category in the 2021 Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.

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Award-Russ-Reeder-2021-Director’s-Honor-Award by-USSS

Infrascale CEO Russ Reeder Honored With U.S. Secret Service Award

Russ Reeder, CEO of Infrascale, a leading cloud-based data protection company, was recently presented with the Director’s Honor Award by the United States Secret Service (USSS) for his support of the agency. Reeder and other Infrascale executives helped develop and participated in a cybercrime crisis simulation this past summer in Washington, D.C. …

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Infrascale Backup and Disaster Recovery Launches Five New Appliance Options for SMB & Mid-Market Customers

Building on the success of the recently launched Infrascale Backup & Disaster Recovery (IBDR) solution, Infrascale today announced the availability of five new IBDR appliance models for MSPs and VARs servicing SMB and mid-market companies. IBDR is a Disaster Recovery as a Service (DRaaS) hybrid cloud solution that prevents data loss and provides rapid recovery from crashes, ransomware/malware, natural disaster, human error, and all other forms of business disruption. 

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Infrascale Takes Home Silver and Bronze in the 2021 American Business Awards

Infrascale today announced it is being presented with a Bronze Stevie® Award for Achievement in Management and a Silver Stevie® Award in the Customer Service Executive of the Year categories in the 19th Annual American Business Awards. The American Business Awards is the premier business awards program in the US. All organizations operating in the US are eligible to submit nominations – public and private…

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Infrascale Names Sarah Hamilton Senior Vice President, Marketing

Infrascale, a cloud-based data protection company providing industry-leading backup and disaster recovery solutions, today announced the appointment of Sarah Hamilton as Senior Vice President, Marketing. Hamilton brings more than 20 years of experience to Infrascale, having held key positions at companies including Sungard Availability Services, RSA, FireMon, and Dell EMC.

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